Nieuw
Customer service representative (Polish/Czech) in Leiden
- Customer Servicemedewerker
- Full time
- Leiden
- €3.000 - €3.100 / maand
- 07-09-2026
Over de functie
Start as a customer service representative polish/czech in Leiden/Leiderdorp. A full-time job with hybrid work, good salary, and room for growth.
Over het werk
As a customer service representative polish/czech, you are the first point of contact for our customers from Eastern Europe. You work full-time (40 hours per week) in a dynamic and international environment. You manage customer inquiries, process orders, and handle aftersales. You have plenty of opportunities to develop yourself through training and career advancement. The position is permanent and you work in a hybrid setup: partly at the office in Leiden/Leiderdorp, partly from home.
You start your working day by reviewing open customer inquiries and checking order statuses. Then you answer emails and phone calls in Polish, Czech, or Slovak and actively think along with the customer for the best solution. You coordinate with colleagues in sales, purchasing, and logistics to ensure everything runs smoothly. You also process orders in the ERP and CRM system and prepare international transport documentation.
Are you ready to make a difference as a customer service representative polish/czech with your knowledge and enthusiasm? Apply now and discover how you can contribute to our export team!
Wat wij bieden
- Salary between € 3,000 and € 3,100 gross per month
- Annual bonus upon achieving targets
- Possibility to work hybrid (partly at home, partly at the office)
- 25+ vacation days and a non-contributory pension scheme
- Room for personal development and a healthy workplace with extras such as fruit and fitness
Wat wij vragen
- At least mbo level of working and thinking
- 2 to 5 years of experience in a similar customer service or sales support role
- Fluent command of Polish, Czech, or Slovak and English
- Experience with ERP and CRM systems (such as SAP)
- Knowledge of export procedures and international transport documentation is a plus
Over het bedrijf
Your future employer is an international player in wholesale and promotional products. This company is characterized by an open culture, short lines of communication, and a flat organization where initiative is appreciated. You will join a diverse export team focused on Eastern Europe, where collaboration and personal development are central. The organization offers a healthy and inspiring work environment with modern facilities.
Over Luba
Luba is het grootste uitzendbureau voor het MKB. Met de meeste vacatures bij de beste werkgevers is er altijd werk bij jou in de buurt! Na jouw sollicitatie neemt de digitale intercedent contact met je op via WhatsApp. Door het stellen van een aantal slimme vragen komen wij te weten wat je belangrijk vindt in een baan. Daarna gaan we altijd persoonlijk in gesprek om elkaar beter te leren kennen. Solliciteer direct en wij gaan voor je aan de slag!
Wat breng jij als Customer service representative (Polish/Czech)
MboSolliciteer
Herken jij jezelf in dit profiel? En lijkt werken bij Luba je een mooie stap? Solliciteer dan meteen.